Silversphere

POWERING THE BUSINESS OF LIVING

4 Ways you can prevent negativity in Your Community

Posted by Kaleb Scharmahorn

April 15, 2017 2:48:00 PM EDT

In our eBook on employee retention in Senior Living, Silversphere explains how employee turnover impacts your business through loss of knowledge and the financial encumbrance of replacing employees.  Employers may not recognize an ongoing reality: Negativity in the workplace affects your employee turnover rates.  Positive people cannot thrive happily in a negative workplace...

Here are 4 ways to prevent negativity in your work environment:

1.  Facilitate Positivity in the Workplace

A workplace environment characterized by toxic emotional negativity will draw and retain toxic, negative people. Over time, negativity will inevitably drive away your most enthusiastic, optimistic, and capable people. On the other end of the spectrum, a workplace environment characterized by encouragement and positive feedback will drive away the negativity. Coworkers should focus on the positive impact they have on each other and be rewarded for keeping the dynamic constructive and successful. It is as simple as ignoring negative comments and walking away from someone who insists on complaining, and giving praise and attention to a staff member who is exhibiting positive behavior.

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Topics: Employees, Senior Living, Assisted Living, Management, Independent living

Helpful Tips to Improve Employee Retention in Senior Living

Posted by Kaleb Scharmahorn

September 15, 2014 9:30:00 AM EDT

 As Silversphere’s eBook on employee retention in senior living emphasizes, perhaps one of the most important components of good resident care is employee retention. While the baby boomer generation continues to age, this
caregiver retention will become increasingly important.

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Topics: Employees, Customer Success and Support, Assisted Living, Management, Independent living

VERY Key Metrics - Ignore At Your Own Peril

Posted by Tel-Tron Corp.

August 9, 2011 9:26:53 AM EDT

Tel-Tron powers the systems technology at roughly 1,000 retirement communities, improving the quality of life for over 100,000 residents. We work with over 200 senior living clients and have a very long-term understanding of the good, bad and ugly of senior housing management. I've been tempted to start a blog series on things I would do if I owned a senior living company or community. Given the challenges we've helped folks through this week, that temptation is growing harder and harder to resist.

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Topics: Unique Advantage, Senior Living, Assisted Living, Management, Emergency Call System, Tel-Tron Technologies