Silversphere

POWERING THE BUSINESS OF LIVING

We've got you covered - an equipment replacement plan that works

Posted by Tel-Tron Corp.

April 23, 2013 5:36:38 AM EDT

You're not aware of Tel-Tron's Warranty Plus program? For $3 per month per apartment, all of your Tel-Tron equipment is covered. If you take a lightning hit and every last piece of equipment is fried, you get all new equipment at no additional cost. A staff member dropped a pager in the toilet? Covered. A resident ran over a pendant with a car? Covered. A technician from a different company dropped a pipe on your console? Covered. Your electrical closet flooded and your power supply exploded? Covered.

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Topics: wireless emergency call system, life safety, Training, warranty, battery replacement, nurse call system, Emergency Call System

Meet Quality Assurance Engineer, Ed Otero

Posted by jasonprogers

June 22, 2012 7:19:27 AM EDT

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Topics: Unique Advantage, wireless nurse call system, employee, made in the usa, Customer Success and Support, Nurse Call, testing, wireless emergency call system, life safety, quality, Tel-Tron, engineering, Technology, made in america, product, Emergency Call System, validation

Tel-Tron: An Untapped Referral Source

Posted by Tel-Tron Corp.

April 26, 2012 5:31:51 AM EDT

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Topics: Senior Living, Customer Success and Support, business, life safety, operators, referrals, resident, partnership, sales

The personal touch

Posted by Tel-Tron Corp.

June 11, 2010 3:50:18 AM EDT

Like everybody else, I am a consumer. I purchase products from many different companies. However, as I think about those companies, I can't say that I have a personal attachment to any of them. I wouldn't think twice about buying my next video game from Target instead of Best Buy. To me, they're all the same. All except one. I am fiercely loyal to Publix, a grocery store chain here in Florida. I could cut my grocery bill by $20 by shopping at Wal-Mart. But what sets Publix apart is CJ and Beth. CJ is the bagger that often bags my groceries. Beth is a clerk that often rings up my order. CJ likes to go bowling on Friday and Saturday nights at the local alley. Beth has a Pomeranian named Felix. They both greet me warmly and I believe they sincerely mean it when they wish me a good evening. I'm not the only one who feels that a personal touch makes for a better customer experience. Here's one of many articles available online about the topic - http://www.americanchronicle.com/articles/view/104972.

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Topics: Nurse Call, life safety, customer service, Emergency Call System

Tel-Tron Technologies: Proudly Made in the USA

Posted by Malcolm Graham

June 7, 2010 4:23:31 AM EDT

“Made in the USA”

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Topics: wireless nurse call system, made in the usa, Nurse Call, wireless emergency call system, life safety, made in america, Emergency Call System

Enough Already. The PC has to go!

Posted by Tel-Tron Corp.

May 16, 2010 4:00:01 AM EDT

 

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Topics: Senior Living, Nurse Call, computer, wireless emergency call system, pendant, life safety, Assisted Living, Staff Notification, Before You Buy, PC, Emergency Call System, In the Cloud

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