Silversphere

POWERING THE BUSINESS OF LIVING

Quality Management: A Team Effort

Posted by Carolyn Flynn

February 1, 2019 8:00:00 AM EST



Quality assurance plus quality control for total quality management is a team effort.

Understanding the differences between quality assurance and quality control is essential for learning how to achieve total quality management. In the Electronics Production Department at Silversphere, our work is never-ending in continuing to master this concept. At Silversphere, we tailor our current methods towards the work of an electronic production team. These processes can be modified for any company or department to help fit the needs of their quality standards and goals.

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Topics: Manufacturing, Employees, Senior Care Technology

Retaining the Right Employees Through Reward

Posted by Valerie Stephen

July 15, 2018 8:00:00 AM EDT

In our previous blog, Helpful Tips to Improve Employee Retention In Senior Livingwe discuss how one of the most essential factors of a successful senior living community, is indeed employee retention. Retaining employees allows them to build relationships with residents and staff. These relationships are the foundation for genuine care - crucial for senior living! It is also vitally important to retain the right employees. One of the best ways to ensure you are retaining the right employees is to monitor employee activity, and then reward!

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Topics: STRATOS, Employees, Resident Check-In

4 Ways you can prevent negativity in Your Community

Posted by Kaleb Scharmahorn

April 15, 2017 2:48:00 PM EDT

In our eBook on employee retention in Senior Living, Silversphere explains how employee turnover impacts your business through loss of knowledge and the financial encumbrance of replacing employees.  Employers may not recognize an ongoing reality: Negativity in the workplace affects your employee turnover rates.  Positive people cannot thrive happily in a negative workplace...

Here are 4 ways to prevent negativity in your work environment:

1.  Facilitate Positivity in the Workplace

A workplace environment characterized by toxic emotional negativity will draw and retain toxic, negative people. Over time, negativity will inevitably drive away your most enthusiastic, optimistic, and capable people. On the other end of the spectrum, a workplace environment characterized by encouragement and positive feedback will drive away the negativity. Coworkers should focus on the positive impact they have on each other and be rewarded for keeping the dynamic constructive and successful. It is as simple as ignoring negative comments and walking away from someone who insists on complaining, and giving praise and attention to a staff member who is exhibiting positive behavior.

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Topics: Employees, Senior Living, Assisted Living, Management, Independent living

Helpful Tips to Improve Employee Retention in Senior Living

Posted by Kaleb Scharmahorn

September 15, 2014 9:30:00 AM EDT

 As Silversphere’s eBook on employee retention in senior living emphasizes, perhaps one of the most important components of good resident care is employee retention. While the baby boomer generation continues to age, this
caregiver retention will become increasingly important.

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Topics: Employees, Customer Success and Support, Assisted Living, Management, Independent living

Meet Quality Assurance Engineer, Ed Otero

Posted by jasonprogers

June 22, 2012 7:19:27 AM EDT

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Topics: Unique Advantage, Employees, Made in the USA, Customer Success and Support, Nurse Call, Technology, Emergency Call System, Tel-Tron Technologies, Safety