Taking care of seniors is rewarding work, but it also physically demanding and stressful. As a result, the employee turnover rate for our industry is typically high. It is crucial to pay close attention to circumstances that can aid in reducing turnover risk, such as training your team appropriately from the start. Team members who […]

In the world of business, training is an essential piece to the puzzle that is your company. Without proper training, many employees would be unaware of the standardized practices and values that your company has.  It is pivotal that employees have a deep understanding of the way your business functions. Silversphere believes businesses can never […]

The tech support industry is massive and includes an endless list of companies that provide tech support services to customers all over the United States. With an industry so large, it can be challenging to stand out and push ahead. Silversphere is committed to being a cutting-edge company not only when it comes to wireless emergency call […]

This month, Silversphere is highlighting the hard work and dedication of our exceptional technical support department. We spoke with Brian, the Director of Technical Support, to explore the intricacies of the technical support experience and how each employee contributes to the overall success of Silversphere’s goals. Brian shared that technical support is more than knowing […]