Memory care services require earning the trust of the family of your residents. While you may have compassionate and attentive caregivers, a lack of an emergency call system can cost your community. Due to the nature of memory care communities, the risk of an incident is more prevalent, and with increased concern and risk for […]

Taking care of seniors is rewarding work, but it also physically demanding and stressful. As a result, the employee turnover rate for our industry is typically high. It is crucial to pay close attention to circumstances that can aid in reducing turnover risk, such as training your team appropriately from the start. Team members who […]

The senior living technology industry is flourishing. Companies are finding ways to improve upon the systems they’ve designed. They are coming up with new technology to make senior living safer and better. For the last few decades, the technology industry has been shifting and influencing life as we know it, and senior living technology is […]

At Silversphere, we believe that the companies we work with are more than just customers; they’re relationships that we must manage and maintain to keep healthy. We know that when a relationship falls apart, your company has not only lost business and money, it’s lost a connection that could have generated many referrals for your […]

This month, Silversphere is recognizing Keith Cross for his commitment to excellence in the community and to our company! Keith Cross was born in a small hospital in Sturgis, Michigan, where most of his family currently lives. He told us that he lived in central Florida most of his life because his mother was not […]

The tech support industry is massive and includes an endless list of companies that provide tech support services to customers all over the United States. With an industry so large, it can be challenging to stand out and push ahead. Silversphere is committed to being a cutting-edge company not only when it comes to wireless emergency call […]

This month, Silversphere is highlighting the hard work and dedication of our exceptional technical support department. We spoke with Brian, the Director of Technical Support, to explore the intricacies of the technical support experience and how each employee contributes to the overall success of Silversphere’s goals. Brian shared that technical support is more than knowing […]

Sasha Rodriguez is Silversphere’s System Trainer, and she is an experienced, hard-working, joyful member of our team. Without her, our training development system would not be the fantastic tool that it is today. She has a knack for helping others and truly understands how programs work to un-complicate technology training. She is able to explain the […]