In our eBook on employee retention in Senior Living, Silversphere explains how employee turnover impacts your business through loss of knowledge and the financial encumbrance of replacing employees. Employers may not recognize an ongoing reality: Negativity in the workplace affects your employee turnover rates. Positive people cannot thrive happily in a negative workplace…
Here are 4 ways to prevent negativity in your work environment:
1. Facilitate Positivity in the Workplace
A workplace environment characterized by toxic emotional negativity will draw and retain toxic, negative people. Over time, negativity will inevitably drive away your most enthusiastic, optimistic, and capable people. On the other end of the spectrum, a workplace environment characterized by encouragement and positive feedback will drive away the negativity. Coworkers should focus on the positive impact they have on each other and be rewarded for keeping the dynamic constructive and successful. It is as simple as ignoring negative comments and walking away from someone who insists on complaining, and giving praise and attention to a staff member who is exhibiting positive behavior.
2. Promote Positivity as a Team
If there are staff guidelines for behavior, they should be reviewed and agreed to by all staff members. This provides a policy and staff support when speaking to or redirecting a caregiver with a poor attitude. When you focus the staff’s attention on the expectations for making your unit an enjoyable place to work, it shifts the dynamic toward achieving a great work environment for the team.
As you learn to promote positivity as a team, you create high standards for your team members. This is an environment in which negativity cannot thrive. If the whole team supports each other and encourages excellence from all its members, positivity will advance and negativity will be left behind.
3. Acknowledge the Negative Behavior that Exists
It is possible for someone to be negative, bitter, cynical, and sarcastic in the break room and then act like a genuinely enthusiastic, compassionate caregiver around patients and their families. This person may not realize they are injecting negativity into their work environment. They may not recognize how their negative behavior affects the people with whom they come into contact. The undesirable behavior can be brought to light in a nonjudgmental way, such as a team review of behavior guidelines, so that the professional who is struggling with negativity can recognize the impact of negativity on the team, as well be reminded that there is a team approved no tolerance policy for that sort of behavior.
4. Encourage Positive Employee Interactions
You don’t have to spend all day finding ways to heap praise on your workforce, but often managers overlook how far meaningful recognition and praise can go. Simple emails of praise at the completion of a project, monthly memos or newsletters outlining team achievements across divisions, or peer-recognition programs are just a few ways to inject positive feedback into your workforce. Many employees are reminded often when they have done a job wrong, but far too often, a job done right goes unacknowledged.
Create a program that encourages employees to give each other meaningful recognition. A team that encourages each other strengthens its ability to perform as a team. And if your team really enjoys working together, they will work harder to stay together as a team.
Fuse this knowledge into your work environment and you will reduce turnover, weed out negative employees, and change the culture of your organization to a positive environment where your team will look forward to coming to work!
For more information on employee turnover statistics and tips on how to retain your best caregivers, download Silversphere’s eBook on employee retention, available now on our website!