Silversphere

POWERING THE BUSINESS OF LIVING

Do You Have a Program Designed to Reduce Fall Risk?

Posted by mgrahamiv

February 14, 2012 12:12:33 PM EST

The risk is real
The awareness related to fall risks over the last few years is staggering. One in five hip fractures results in a death within a year of the incident. One in four seniors that fall and fracture a hip, who used to live independently, spend at least the next year in an assisted living or nursing home environment. It's also a little concerning how little, as an industry, we've done to mitigate the risk. Fall detection is largely a waste, the damage is done, and unless the resident is unconscious automated fall detection devices do little more than let you know the horse is out of the barn.

What can you do?
Fall prevention programs need to be comprehensive and targeted. Do you evaluate the medications your residents are taking and develop specific and targeted prevention programs if their medication puts them at increased risk? If a resident has had a previous fall, do you know the likelihood of them falling again compared to those who have never had a fall? Are you putting technology and processes in place to create an environment which reduces a resident's risk of a repeat incident? Knowing the precursors of a fall is a critical component to prevent it from happening.

For further reading on the risks related to falls and the possible outcomes, often life threatening, visit the CDC's Website on Falls for Older Adults .

If you don't currently employ technology to prevent a fall then contact your sales representative
(sales@tel-tron.com) to talk about what it takes to be successfully implement a fall prevention strategy.

To learn more about the benefits of Tel-Tron's unique fall management technology, click here.

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Topics: Emergency Call, Customer Success and Support, Resident Safety, seniors, Nurse Call, Assisted Living, compliance, Staff Notification, Emergency Call - Life Safety, Mitigation, Cloud Reporting, Tel-Tron, Auditrak, project management, resident, Resident Wellness, Technology, Reporting, emergency call system

Maximize the Potential of Your Emergency Call System

Posted by mgrahamiv

January 12, 2012 10:00:05 AM EST

Are Senior Living Management Teams Out of Touch? The Senior Care Investor www.seniorcareinvestor.com thinks so. In a year where many strong companies in our market grew at an impressive clip, others faltered. During these periods of growth the challenges of bringing on new buildings in different states of disrepair, staff members from different performance cultures, and resident occupancy varying greatly by geographical market have restricted earning potential for even the industry leaders. To steal a quote from the SeniorCare Investor’s most recent publication, “When someone figures out how to profitably run a large chain but maintain a mom and pop feel, then that company will top the return lists every year.” Whether you are the mom and pop provider or you're trying to create that feeling within your community, personal attention to detail and a level of concern for the quality of life and security of your residents is what creates the “I’m home” feeling.

Being there when a resident needs you, responding with the same passion you would to your own family, being able to know when you miss and make it right; these are just the first steps to creating the feeling of home. You’ve got dinner, the air conditioning, the community bus, and putting green to worry about. Let us tell you when to worry about a resident’s security and emergency health needs require your attention. Let us take care of the compliance to your internal policies.

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Topics: Emergency Call, Customer Success and Support, Resident Safety, seniors, Nurse Call, Assisted Living, compliance, Staff Notification, Emergency Call - Life Safety, Mitigation, Cloud Reporting, Tel-Tron, Auditrak, project management, resident, Reporting, emergency call system, In the Cloud

VERY Key Metrics - Ignore At Your Own Peril

Posted by teltroncorp

August 9, 2011 9:26:53 AM EDT

Tel-Tron powers the systems technology at roughly 1,000 retirement communities, improving the quality of life for over 100,000 residents. We work with over 200 senior living clients and have a very long-term understanding of the good, bad and ugly of senior housing management. I've been tempted to start a blog series on things I would do if I owned a senior living company or community. Given the challenges we've helped folks through this week, that temptation is growing harder and harder to resist.

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Topics: Unique Advantage, Senior Living, wireless emergency call system, Assisted Living, Staff Notification, Management, Emergency Call - Life Safety, cloud computing, Tel-Tron, real time data, emergency call system

MOTOTRBO, Engenius, and the many other mobile ways we can alert your on-the-go staff …

Posted by buddykrug

July 11, 2010 8:32:16 AM EDT

Let’s say you operate a large assisted living property that spans several buildings over several acres. Maybe even an entire gated community with hundreds of detached cottages and casitas. Chances are your first responders to emergency call events will be your security staff who typically will carry portable, two-way radios that operate in the 400 to 470 MHz licensed frequency spectrum, possibly using repeaters to span your property. To annunciate emergency calls to two-way radios, we offer text-to-speech voice and, in the case of the very cool MOTOTRBO, text messages that appear on the radio handset.

MOTOTRBO Licensed 400 MHz Digital Radio

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Topics: Integration, Staff Notification, Emergency Call - Life Safety, Technology

It's your building. How will you know.....

Posted by thudgins

June 7, 2010 9:22:28 AM EDT

. . . . if something goes wrong.

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Topics: safety, Staff Notification, Emergency Call - Life Safety, cloud computing, real time data, emergency call system, In the Cloud

Enough Already. The PC has to go!

Posted by teltroncorp

May 16, 2010 4:00:01 AM EDT

All you have to do is read words in this picture, which was taken by one of our salespeople when touring a community that just installed a new emergency call system from a competitor. WOW! I cannot believe that someone would actually write that memo - clearly aware of the implications of not obeying - and think that just writing a note makes everything OK.

IT'S NOT OK! You are tasked with making sure that a resident's call for help gets answered. And for lots of reasons, including this one, a personal computer is a completely inappropriate engine for an nurse call system. In case you can't read the picture, here is what it says.

"Please do not use this computer to go onto the internet. This computer runs our nurse call system and is vitally important. Thanks, Jane."

Jane - Rather than writing a memo, you should have thrown that system out and replaced it with one that is not computer based. Can any of you think of a single system that is a life safety device that runs on a Windows computer? Please leave a comment to this post if you can.

Defibrillators? No. Airplane Avionics? No. Dialysis Equipment? No. Automobile Electronics? No.

When you hear about someone who is on "life support," do you think it would be wise to have that equipment run by a Windows computer? No way. So why is it OK to put the lives of senior living residents in the temperamental control of a Windows personal computer? Short answer....It isn't! They freeze up. They need rebooting. Software needs updating. They aren't battery backed up for longer than a few minutes. Really the list is endless.

Staff can close the program. Staff can turn them off (on purpose, or on accident). And, as in the case captured in this picture, staff can browse the internet while calls for help go unanswered. It simply isn't necessary.

On an enterprise quality nurse call system, the main servers, switches, routers and gateways use embedded systems, industrial microcontrollers, sophisticated power supplies, elaborate supervision and battery back-up methodologies. There are design tolerances measured in sub-1% range. User GUIs are browser based and access data on the system, but do not control the system. Visit Auditrak.com, for an example of a killer call system GUI that resides in the cloud.

As I looked at the picture in the beginning of this article, I was so frustrated at the lack of seriousness with which Jane took her role as caregiver. In fairness, Jane probably did not select that system. Someone at her corporate office, who doesn't have to respond to an emergency call - ever - probably picked it as a result of their beauraucratic purchasing system. Still...the kind of compromise and accommodation Jane is forced into is simply not necessary. There are other options.

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Topics: Emergency Call, Senior Living, Nurse Call, computer, wireless emergency call system, pendant, life safety, Assisted Living, Staff Notification, Before You Buy, Emergency Call - Life Safety, PC, emergency call system, In the Cloud

Never Miss a Staff Rounds Check Again!

Posted by teltroncorp

May 13, 2010 8:47:25 PM EDT

Many senior living operators have a problem. There staff is supposed to be checking on certain residents on a regular basis, but there is no way to prove that it was actually done. A quick software upgrade to your Tel-Tron emergency call system and you can guarantee that you will never miss a room check again.

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Topics: Emergency Call, bed checks, Nurse Call, incontinence, wireless emergency call system, safety, compliance, Staff Notification, rounds, resident, Resident Wellness, emergency call system

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