Silversphere

POWERING THE BUSINESS OF LIVING

Building Blocks for Financing Your Senior Living Community

Posted by Kaleb Scharmahorn

January 17, 2015 12:19:23 PM EST

If you have decided to open a senior living community in response to the growing need of senior care brought on by the aging “Baby Boomer” generation, the first step of your journey is figuring out your financing options and putting a plan in place to make the most out of your investment. Regardless of the type of business being started, new business owners should understand what the fundamentals of financing that business look like. The following topics provide building blocks by shedding light on important subjects related to financing your new senior living investment.  

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Topics: Senior Living Community, Emergency Call, Now You Know, Assisted Living, compliance, Before You Buy, Consultant, Independent living, emergency call system

Troubleshooting 101: Solving Tel-Tron Problems Pragmatically

Posted by teltrondamon

July 31, 2012 10:15:31 AM EDT

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Topics: Emergency Call, Now You Know, Customer Success and Support, wireless emergency call system, Training, troubleshooting, Tel-Tron, Technology, customer service

Meet Quality Assurance Engineer Ed Otero

Posted by jasonprogers

June 22, 2012 7:19:27 AM EDT

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Topics: Unique Advantage, wireless nurse call system, employee, Emergency Call, made in the usa, Customer Success and Support, Nurse Call, testing, wireless emergency call system, life safety, quality, Emergency Call - Life Safety, Tel-Tron, engineering, Technology, made in america, product, emergency call system, validation

Tel-Tron Project Management: A Behind the Scenes Look at a Team Devoted to Your System, Satisfaction and Success

Posted by sstaup

May 25, 2012 10:34:09 AM EDT

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Topics: Unique Advantage, Emergency Call, Now You Know, Customer Success and Support, solution, Resident Safety, seniors, Turnkey, wireless emergency call system, safety, Installation, Emergency Call - Life Safety, Wireless, Tel-Tron, project management

Do You Have a Program Designed to Reduce Fall Risk?

Posted by mgrahamiv

February 14, 2012 12:12:33 PM EST

The risk is real
The awareness related to fall risks over the last few years is staggering. One in five hip fractures results in a death within a year of the incident. One in four seniors that fall and fracture a hip, who used to live independently, spend at least the next year in an assisted living or nursing home environment. It's also a little concerning how little, as an industry, we've done to mitigate the risk. Fall detection is largely a waste, the damage is done, and unless the resident is unconscious automated fall detection devices do little more than let you know the horse is out of the barn.

What can you do?
Fall prevention programs need to be comprehensive and targeted. Do you evaluate the medications your residents are taking and develop specific and targeted prevention programs if their medication puts them at increased risk? If a resident has had a previous fall, do you know the likelihood of them falling again compared to those who have never had a fall? Are you putting technology and processes in place to create an environment which reduces a resident's risk of a repeat incident? Knowing the precursors of a fall is a critical component to prevent it from happening.

For further reading on the risks related to falls and the possible outcomes, often life threatening, visit the CDC's Website on Falls for Older Adults .

If you don't currently employ technology to prevent a fall then contact your sales representative
(sales@tel-tron.com) to talk about what it takes to be successfully implement a fall prevention strategy.

To learn more about the benefits of Tel-Tron's unique fall management technology, click here.

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Topics: Emergency Call, Customer Success and Support, Resident Safety, seniors, Nurse Call, Assisted Living, compliance, Staff Notification, Emergency Call - Life Safety, Mitigation, Cloud Reporting, Tel-Tron, Auditrak, project management, resident, Resident Wellness, Technology, Reporting, emergency call system

Maximize the Potential of Your Emergency Call System

Posted by mgrahamiv

January 12, 2012 10:00:05 AM EST

Are Senior Living Management Teams Out of Touch? The Senior Care Investor www.seniorcareinvestor.com thinks so. In a year where many strong companies in our market grew at an impressive clip, others faltered. During these periods of growth the challenges of bringing on new buildings in different states of disrepair, staff members from different performance cultures, and resident occupancy varying greatly by geographical market have restricted earning potential for even the industry leaders. To steal a quote from the SeniorCare Investor’s most recent publication, “When someone figures out how to profitably run a large chain but maintain a mom and pop feel, then that company will top the return lists every year.” Whether you are the mom and pop provider or you're trying to create that feeling within your community, personal attention to detail and a level of concern for the quality of life and security of your residents is what creates the “I’m home” feeling.

Being there when a resident needs you, responding with the same passion you would to your own family, being able to know when you miss and make it right; these are just the first steps to creating the feeling of home. You’ve got dinner, the air conditioning, the community bus, and putting green to worry about. Let us tell you when to worry about a resident’s security and emergency health needs require your attention. Let us take care of the compliance to your internal policies.

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Topics: Emergency Call, Customer Success and Support, Resident Safety, seniors, Nurse Call, Assisted Living, compliance, Staff Notification, Emergency Call - Life Safety, Mitigation, Cloud Reporting, Tel-Tron, Auditrak, project management, resident, Reporting, emergency call system, In the Cloud

Throw out that PC based system and get in the CLOUD!

Posted by teltroncorp

May 23, 2010 5:09:41 AM EDT

Once upon a time, senior living communities paid someone to be at the front desk 24 hours a day. They did this because the emergency call system consisted of a panel of lights and buzzers mounted on the wall. If a resident needed help, a light would turn on and a buzzer would sound. Someone had to be within earshot of this panel at all times, or calls for help would go unanswered. Once they heard it, though, alerting the care givers that someone needed help was another inefficient and labor intensive task.

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Topics: Emergency Call, Nurse Call, computer, sms, Integration, wireless emergency call system, Assisted Living, Emergency Call - Life Safety, PC, cloud computing, real time data, emergency call system, In the Cloud

Enough Already. The PC has to go!

Posted by teltroncorp

May 16, 2010 4:00:01 AM EDT

All you have to do is read words in this picture, which was taken by one of our salespeople when touring a community that just installed a new emergency call system from a competitor. WOW! I cannot believe that someone would actually write that memo - clearly aware of the implications of not obeying - and think that just writing a note makes everything OK.

IT'S NOT OK! You are tasked with making sure that a resident's call for help gets answered. And for lots of reasons, including this one, a personal computer is a completely inappropriate engine for an nurse call system. In case you can't read the picture, here is what it says.

"Please do not use this computer to go onto the internet. This computer runs our nurse call system and is vitally important. Thanks, Jane."

Jane - Rather than writing a memo, you should have thrown that system out and replaced it with one that is not computer based. Can any of you think of a single system that is a life safety device that runs on a Windows computer? Please leave a comment to this post if you can.

Defibrillators? No. Airplane Avionics? No. Dialysis Equipment? No. Automobile Electronics? No.

When you hear about someone who is on "life support," do you think it would be wise to have that equipment run by a Windows computer? No way. So why is it OK to put the lives of senior living residents in the temperamental control of a Windows personal computer? Short answer....It isn't! They freeze up. They need rebooting. Software needs updating. They aren't battery backed up for longer than a few minutes. Really the list is endless.

Staff can close the program. Staff can turn them off (on purpose, or on accident). And, as in the case captured in this picture, staff can browse the internet while calls for help go unanswered. It simply isn't necessary.

On an enterprise quality nurse call system, the main servers, switches, routers and gateways use embedded systems, industrial microcontrollers, sophisticated power supplies, elaborate supervision and battery back-up methodologies. There are design tolerances measured in sub-1% range. User GUIs are browser based and access data on the system, but do not control the system. Visit Auditrak.com, for an example of a killer call system GUI that resides in the cloud.

As I looked at the picture in the beginning of this article, I was so frustrated at the lack of seriousness with which Jane took her role as caregiver. In fairness, Jane probably did not select that system. Someone at her corporate office, who doesn't have to respond to an emergency call - ever - probably picked it as a result of their beauraucratic purchasing system. Still...the kind of compromise and accommodation Jane is forced into is simply not necessary. There are other options.

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Topics: Emergency Call, Senior Living, Nurse Call, computer, wireless emergency call system, pendant, life safety, Assisted Living, Staff Notification, Before You Buy, Emergency Call - Life Safety, PC, emergency call system, In the Cloud

Wireless Network….Heal Thy Self!

Posted by teltroncorp

May 15, 2010 3:50:36 AM EDT

Every time I hear someone say "wireless emergency call systems are pretty much all the same" it makes my want to pull my hair out. While it is true that many systems have a similar mission, there are very few similarities in how the mission gets

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Topics: wireless nurse call system, Emergency Call, Senior Living, Zigbee, Nurse Call, Network, wireless emergency call system, Assisted Living, Before You Buy, Emergency Call - Life Safety, Wireless, Linkedin, Technology, Mesh, emergency call system

Never Miss a Staff Rounds Check Again!

Posted by teltroncorp

May 13, 2010 8:47:25 PM EDT

Many senior living operators have a problem. There staff is supposed to be checking on certain residents on a regular basis, but there is no way to prove that it was actually done. A quick software upgrade to your Tel-Tron emergency call system and you can guarantee that you will never miss a room check again.

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Topics: Emergency Call, bed checks, Nurse Call, incontinence, wireless emergency call system, safety, compliance, Staff Notification, rounds, resident, Resident Wellness, emergency call system

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At Silversphere, it is important to us that we not only provide reliable and proactive technology and marketing services, but that we also provide industry knowledge that assists you in running a better business and providing better care.

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